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Frequently Asked Questions

Can anyone come to the food bank?
No. People who come to the Surrey Food Bank must register with us to become a client and must meet low income requirements in order to qualify to register. Refer here for a list of our registration requirements.
How often can registered clients get a food hamper?
Clients can receive a food hamper once every fourteen days.
Isn't the food bank just a crutch?
By coming to the Food Bank people are helping themselves. The small amount of food we provide (about 3 - 4 days worth of food in a 14 day period) allows them to free up dollars in their meagre budgets for other living expenses like transportation, clothing and extra school costs for their children.
Are you really helping feed 15,000 people a month?
Yes. In 2009 we provided over 44,000 hampers to our low income neighbours. In addition we also provide food support for a number of recovery houses, safe houses, shelters, youth centres, soup kitchens, and specialty food banks in Surrey and North Delta.
How many children do you help?
41% of our clients are children and babies.
What do you need the most?
See our top-10 list for our current requirements.
Why don't they get a job/stop smoking/manage their money better/etc?
We are not a judging organization. We address the immediate need of helping people feed themselves. We offer temporary assistance to people who need a "hand-up" during a challenging time in their lives.
Is it better to donate money or food?
It is really a matter of the donor's preference. We need both food and money to help us to fulfil our mission and what we like to think of as, "helping people help themselves." We are able to buy more with the cash because we can purchase food in larger quantities and usually at discounted prices. 100% of donated money goes to the operation of the Surrey Food Bank.
My neighbour's cousin's wife goes to the Food Bank and she isn't low income?
No matter how stringent we make the requirements, there will always be some misuse, but if there is a 2% misuse rate, that means that 98% of our clients are legitimately in need. Why punish the 98% for the mistakes of the few? And, are you sure she is not low-income? She might be too ashamed to let people see the reality of her situation. She may also have lost her job and is struggling with a mountain of debt. We do require all our clients to show proof of low income in order to come to the food bank.
What do I do if my question isn't listed here?
Ask us! You can reach us at 604.581.5443 or via email.

Warning

 

Door-to-door cash solicitations

The Surrey Food Bank does not go door-to-door to solicit cash donations nor do we partner with any other organization to do so. If you are approached by someone claiming to represent the "Surrey Food Bank" or the "Food Bank" please note as many details about the individual as you can and contact the non-emergency number for the RCMP

What's Happening

  • This weeks Corporate Heroes shout out goes to Target, BC Housing Network, Kwantlen Polytechnic University, Coast Capital Savings, Fraser Surrey Docks, Fraser Downs Racetrack & Casino, Bank of Montreal, and CGAs!! Thanks as always for your amazing support in helping us during the holiday season!!! 17 hours 26 min ago
  • A great article in The Now Newspaper about our Director of External Relations, Feezah, and some of the great changes that have happened around the food bank this year.Local woman makes career switch from forensics to Surrey Food Bankwww.thenownewspaper.comWHALLEY — With a masters in bioethics and a bachelor's degree in biochemistry, Feezah Jaffer never imagined her landing spot would be Surrey Food Bank. After all, it's an unusual career change . . . 18 hours 13 min ago
  • Big THANKS to the Gr 6&7 class from Coyote Creek Elementary for their wonderful donation of $1185 & 500lbs of food to us today! You kids are beyond great! 20 hours 23 min ago
  • Huge thank you to the ladies from the Vancity Centralized Lending Dept. for their stellar donation! Vancity are great supporters of our Evening and Seniors Depots as well- giving of their volunteer time! :) 1 day 23 hours ago
  • A great BIG THANK YOU to Kary Movers for their amazing support every year for our Christmas food drive pick-ups! It is greatly appreciated! You guys are awesome!Surrey Movers Donate Trucks, Fuel & Manpower For Food Drive All Weekwww.linkedin.comFor the third year, South Surrey based Kary Movers is donating the use of trucks and fuel to collect a large amount of donations to the Surrey Food Bank all week. The staff look forward to this all year as they donate their time and instead of moving furniture and boxes, they are collecting food fro… 2 days 16 hours ago